Thank you for choosing Moditual Branding. We are committed to delivering high-quality services and ensuring client satisfaction. However, due to the nature of digital services, our refund policy is as follows:

1. Digital Services

All services provided by Moditual Branding — including branding, design, development, consultation, and digital content — are non-tangible and non-returnable. Therefore, we do not offer refunds once the service has been initiated, delivered, or a milestone has been approved.

2. Refund Eligibility

Refunds may be considered under the following exceptional circumstances:

A. Accidental duplicate payment.

B. Technical error leading to payment failure or non-delivery.

C. Unauthorized or fraudulent transaction (subject to verification).

If you believe your case qualifies, please contact us within 7 days of the transaction.

3. How to Request a Refund

To request a refund, please email us at support@moditualbranding.com with:

Proof of payment,

Reason for refund, and

Any relevant supporting documents.

Our team will review your request and respond within 5–7 business days.

4. Mode of Refund

If approved, refunds will be processed through the original payment method via Razorpay only. No cash or alternate methods will be used.

5. Contact

For any queries related to refunds, please contact us at:

Email: support@moditualbranding.com
Phone: 9369961864 , 8081354144
Website: www.moditualbranding.com